Grand Hotel, Grand Canyon

I liked every bit of the stay at the Grand Hotel!The rooms were clean when we came. Service helped 100%. Also the pool was excellent. My children had a blast, my husband loved the beds.

This was a truly disappointing experience. My wife and I stayed here in mid-march 2005. The hotel is very well located, but had little else going for it. Our welcome at reception was excellent and in general, the front desk staff were polite and efficient. The rooms were typical motel type rooms, which were not well cleaned and were poor value at $150 per night. The restaurant was truly awful. The buffet breakfast was poor quality, very expensive, and the staff seemed to have no idea of whether breaskfast was included in our room rate - we were charged different amounts for the breakfast each day - the McDonalds down the street was a better option. Dinner was over-priced and over-cooked - we ate there once and subsequently chose the Best Western across the street and the steakhouse in Tusayan, both of which were much better. The entertainment provided with dinner could have been better if the microphones had worked, but turned out to be corny. Overall, this was a bad experience in a very over-priced hotel - my advice -try the Best Western

Unfortunately, the hotel did not have our reservation which was booked through the Yahoo travel system, though the "Manager's Special" subsequently offered to us actually cost less. We traveled off season, hence room availability. Well-located hotel, 10 minutes away from the Grand Canyon, with authentic entertainment to accompany dinner at the restaurant. Really enjoyed our stay!