The Royal Albion Hotel: Reviews

Overall

After the 2 hour journey and the high expectation of a sea view room (booked), we were told our room wasn't available and that an alternative had been given. We arrived to a box room with the air con not working but dripping off the ceiling and mould on the wall, the nets, yes nets and curtasins hanging off the rail, no TV reception and the outside air con unit under the window that sounded like a 40 a day smoker was asleep under the window! The bed was two singles pushed together and had a travel blanket and bedspread. This was described on their website as luxury and elegance. It is if you are a stray dog at an RSPCA shelter! We were offered a bottle of house wine by the non chalant receptionist, which arrived with two cracked and dirty wine glasses. Breakfast was even a disaster as there was limited amoun ts of everything an hour into service.I am sure they scrambled their eggs in the same pan they boil their tea towels. They have made progress on the outside but anything past the ground floor is a let down. Finally be aware of the railing between floors 2 and 3 as the knob at the top of it comes off in your hand and you may end up at the bottom of the stairs quicker than you thought

Service

Cleanliness

Location

Value

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