Murano Urban Resort: Reviews

Hotel class:
3 star
User rating:
3 star Write a review

Average std. room/night
£92.14 – £110.57

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Never Stay at this Hotel

Overall

one star

This Hotel is the worst I have ever stayed at! Web site looks chic, but don't be fooled! It's way past it's prime and photos are taken back in the day! The staff is very rude! The rooms are super small, and they charge for the most outrageous items. I requested to leave early the night before, and asked if I would be charged. The front desk agent said it would be no problem, otherwise I would've stayed another night. In the morning upon checking out, a different agent said she was new and didn't know the hotel policy! So, apparently it was my mistake, and I was charged an additional $879.32! Even my French freinds said the hotel was awful. My advise, don't give in to the appearance on the website, you will be very disappointed!

Service

1 stars

Cleanliness

2 stars

Location

2 stars

Value

1 stars

6 February 2007 | A Yahoo! User

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