This is not a 5 star hotel
Took 2 days to provide hairdryer which was supposed to be in room. Took 2 days for them to fix a light which would not go off. Had to request bathrobes which were standard. Towels were thin and small. All lights fused in room - no apology. Although paid for in advance they tried to take over £350 to pay for extras immediately on checking in. No response from Customer Service in Dublin about complaints.
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