Fairmont Hotel Vier Jahreszeiten: Reviews

Gesellschafts-Salon
Hotel class:
5 star
User rating:
5 star Write a review

Average std. room/night
£116.10 – £286.88

All hotels in Hamburg

Insult

Overall

one star

This was supposed to be one of the most luxurious hotels we had ever stayed at - WRONG. From the moment we walked in the door we were treated like second-class citizens. The snobbery was shameful. Our questions/concerns were ignored - we were ignored while standing at the concierge, eventhough we speak perfect German, having lived and worked in Germany for years. We were placed in a room over the kitchen exhaust and were not 'allowed' to change. Es war schrecklich. The next visit to Hamburg we stayed at the Hyatt and had the most wonderful time.

Service

1 stars

Cleanliness

1 stars

Location

4 stars

Value

1 stars

6 June 2005 | A Yahoo! User

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