Overall

This is to document my complete dissatisfaction of the service I received from a Greece-based broker, to rent a car in Lisbon; and I advise anyone who would like to rent a car in Europe NOT TO DEAL with that company, for the following reasons : * The company economy car rentals is advertizing on their website (www.economycarrentals.com), things that are not true; and they are not delivering their commitment * The service of economy car rentals was not upto the standard, and their customer service is unprofessional; * Their relationship with the renter is not healthy which reflects on the customer; * I paid for a car class and received a lower class of cars; * I was supposed to receive additional benefits, but I received none; * I took the risks & inconvenience due to inability to upgrade the car (and pay the difference), and drove without insurance. In brief, they cheated me... Thank you Ehab

Atmosphere

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Value

Great for: Beaches, Budget Travel, Family Holidays

Last Visit: June 2006

17 July 2006 | A Yahoo! User

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