Surly, Surly, Surly
By A Yahoo! Contributor, 06/06/2005
I gave up staying here when the service started to border on surly. I got the sense that some employees didn't care for Americans much, because others didn't get the same treatment. On the other hand, some employees were delightful. The food is good, rooms smallish. The Club Floor Lounge was ruled by a young woman who was downright haughty and rude. After getting a smart aleck remark from her on a stay early last year, I gave up on the Ritz Seoul for good.
Normally, the Ritz Carlton's are extraordinary, but this one is flawed.