Westin Europa & Regina, Venice

The people at this hotel look at guests and act as if they are doing a great service to mankind by letting you stay there. From the time we checked in to the time we checked to the time we checked out the staff had their noses up in the air. The great location and clean rooms were greatly overshadowed by the cold staff. I hope the property manager reads this because the first thing I did after coming back was to send him a letter with actual names of people. Out of all my world travels, I have never done such thing. But the people here were just too rude. At the worst part we paid top dollars to stay here. Absolutely destroyed our entire Venice experience. Dont let this happen to you.